Klew Wellness Inc.
Effective Date: November 1, 2026
Website: klewwellness.com
1. Introduction
Welcome to Klew Wellness! These Terms & Conditions (“Terms”) govern your access to and use of the Klew Wellness Inc. website, including browsing, purchasing products, creating an account, and using any services or information provided through our website.
By accessing or using our website, you agree to these Terms. If you do not agree, please discontinue use of the website.
Klew Wellness Inc. (“Klew Wellness,” “we,” “us,” or “our”) is a North Carolina-based company dedicated to providing intimate wellness products.
We reserve the right to update these Terms periodically. Changes will be posted on this page with an updated effective date.
2. Eligibility and Account Registration
Our website and products are intended for adults aged 18 and older.
By creating an account or making a purchase, you represent that you are at least 18 years old and legally capable of entering into a binding agreement.
Customers must create an account to complete purchases through our online store.
You agree to:
- Provide accurate and complete registration information.
- Maintain the confidentiality of your account credentials.
- Keep your account information current.
- Notify us promptly of suspected unauthorized account activity.
We reserve the right to suspend or terminate accounts involved in fraudulent, unlawful, or abusive activities, subject to applicable law.
3. Product Information and Availability
We strive to provide accurate product descriptions, photographs, specifications, pricing, and availability information.
However, occasional errors or inaccuracies may occur. Product packaging, appearance, and specifications may vary slightly from website images.
We reserve the right to correct errors, update product information, limit quantities, or discontinue products without prior notice.
If an error materially affects an order you have placed, we will contact you regarding the available options, including cancellation and an appropriate refund.
4. Medical and Wellness Disclaimer
Klew Wellness products are intended for their specifically described purposes and should be used according to the accompanying product instructions.
Information provided on our website, including product descriptions, educational materials, articles, FAQs, and customer testimonials, is intended for general informational purposes and does not constitute personalized medical advice.
Our website does not establish a healthcare provider-patient relationship.
We do not guarantee that any product will produce a particular health or wellness outcome.
If you have a medical condition, are pregnant, are recovering from a medical procedure, or have concerns regarding the suitability of a product, consult a qualified healthcare professional before use.
Discontinue use and seek appropriate medical guidance if you experience unexpected pain, irritation, discomfort, or other concerning symptoms.
Nothing in these Terms is intended to exclude any product safety obligations or consumer protections imposed by applicable law.
5. Product Use and Safety
Customers are responsible for reviewing and following the instructions, precautions, and safety information provided with each product.
Products should be used only for their intended purposes.
For detailed guidance, please review our Use & Care Instructions.
Improper use may create health or safety risks. Klew Wellness is not responsible for harm resulting from misuse to the extent permitted by applicable law.
Do not use products that arrive damaged, appear defective, or show signs of compromised packaging when doing so may present a safety risk.
6. Pricing and Payment
All prices displayed on our website are presented in the currency indicated at checkout.
Applicable taxes, shipping charges, and other fees will be displayed during checkout where required.
We accept payment through supported third-party payment providers, which may include Square, Apple Pay, Google Pay, PayPal, and other available methods.
By submitting an order, you authorize the selected payment provider to process the applicable charges.
Payment processing is subject to the terms and privacy practices of the applicable provider.
We reserve the right to change prices at any time. Changes will not retroactively affect accepted orders unless otherwise permitted by law.
7. Orders and Acceptance
Submitting an order constitutes an offer to purchase the selected products.
An automated order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.
We may decline or cancel an order for legitimate reasons, including:
- Product unavailability
- Suspected fraud or unauthorized payment activity
- Incorrect pricing or product information
- Shipping restrictions
- Violations of these Terms
If an order is canceled after payment has been collected, we will issue an appropriate refund.
8. Shipping and Delivery
Klew Wellness offers shipping to eligible domestic and international destinations.
Shipping rates, available methods, and estimated delivery times are provided during checkout when available.
Delivery estimates are not guaranteed unless expressly stated otherwise.
Delays may occur because of carrier disruptions, customs inspections, weather conditions, or circumstances outside our reasonable control.
For international orders, customers may be responsible for applicable import duties, customs fees, and local taxes, unless otherwise specified at checkout.
Delivery responsibilities, risk of loss, and consumer remedies remain subject to applicable law.
Customers are responsible for providing accurate shipping information and should contact us promptly if an address correction is needed.
9. Returns, Refunds, and Exchanges
We want customers to feel confident in their purchases. However, due to the intimate and hygienic nature of our products, certain return restrictions may apply.
Returns, refunds, and exchanges are governed by our separate Shipping & Returns Policy, available on our website.
Please review that policy before completing a purchase.
Nothing in these Terms or our return policy limits mandatory consumer rights or remedies for defective, damaged, or incorrectly supplied products.
10. Promotions and Discount Codes
From time to time, Klew Wellness may offer promotional pricing, discounts, coupons, or special offers.
Promotions may be subject to specific eligibility requirements, expiration dates, product restrictions, or other disclosed conditions.
Unless otherwise stated, promotional codes cannot be combined or redeemed for cash.
We reserve the right to discontinue promotions or refuse fraudulent or unauthorized promotional activity, subject to applicable law.
11. Website Content and Intellectual Property
All content on this website, including text, photographs, product images, graphics, logos, videos, website designs, and other materials, is owned by Klew Wellness or used with appropriate permission, unless otherwise indicated.
Content is protected by applicable intellectual property laws.
You may view and use website content for personal, noncommercial purposes.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without prior written permission from the applicable rights holder.
12. Customer Reviews and Submitted Content
If customer reviews, testimonials, or other submission features are made available, users agree to provide truthful, lawful, and appropriate content.
By submitting content for publication, you grant Klew Wellness a nonexclusive, worldwide, royalty-free license to display, reproduce, and use that content in connection with our website and business operations, subject to applicable privacy laws and any additional consent requirements.
You retain ownership of your original content.
We reserve the right to moderate or remove submissions that are unlawful, misleading, abusive, infringing, or otherwise inappropriate.
We do not guarantee the accuracy of customer-submitted statements or experiences.
13. Prohibited Activities
When using our website, you agree not to:
- Engage in fraudulent or unlawful activities.
- Attempt to gain unauthorized access to accounts or systems.
- Interfere with website functionality or security.
- Upload malicious software or harmful code.
- Use automated systems to scrape or misuse website content without authorization.
- Impersonate another individual or misrepresent your identity.
- Violate applicable laws or third-party rights.
We may restrict access or take appropriate action in response to violations.
14. Third-Party Services and Links
Our website uses third-party technology and services, including WooCommerce, Square, ShipStation, and other providers involved in payment processing, shipping, website functionality, and customer communications.
Our website may also contain links to third-party websites.
These providers operate under their own terms and privacy policies.
Klew Wellness is not responsible for third-party content, services, or practices beyond our legal obligations and responsibilities.
15. Privacy and Personal Information
Your privacy is important to us.
Our collection, use, storage, and disclosure of personal information are described in our separate Privacy Policy, available on our website.
By using our services, you acknowledge that you have been provided access to that policy.
Where applicable law requires consent for specific data processing activities, such consent will be requested separately.
16. Disclaimer of Warranties
We strive to maintain an accurate, functional, and secure website.
However, to the extent permitted by applicable law, the website and its informational content are provided on an “as available” basis without guarantees of uninterrupted access, error-free operation, or complete accuracy.
Any disclaimers of warranties relating to products apply only to the extent permitted by law.
Nothing in these Terms excludes warranties, guarantees, or other protections that cannot legally be disclaimed.
17. Limitation of Liability
To the fullest extent permitted by applicable law, Klew Wellness Inc. and its officers, employees, and affiliates will not be liable for indirect, incidental, special, or consequential damages arising from website use or transactions, except where such limitations are prohibited by law.
Nothing in these Terms excludes or limits liability for fraud, willful misconduct, personal injury caused by negligence where such exclusion is prohibited, defective products where liability cannot legally be excluded, or other non-waivable legal rights.
18. International Purchases
Customers ordering from outside the United States are responsible for complying with applicable local import requirements and restrictions.
Product availability may vary by destination.
Certain products may not be available for shipment to all countries.
International customers may have mandatory consumer rights under the laws of their country of residence. These rights remain unaffected by any conflicting provision of these Terms.
19. Governing Law
These Terms are governed by the laws of the State of North Carolina, United States, without regard to conflict-of-law principles.
Where legally permitted, disputes arising from these Terms will be resolved in the appropriate courts located in North Carolina.
This provision does not override mandatory consumer protections or jurisdictional rights available under applicable law.
20. Changes to These Terms
Klew Wellness may update these Terms periodically to reflect changes in products, services, website functionality, or applicable laws.
The updated Terms will be posted on this page with a revised effective date.
Changes will apply prospectively unless otherwise permitted by law.
Continued use of the website after updated Terms become effective constitutes acceptance to the extent permitted by law.
21. Contact Information
If you have questions about these Terms & Conditions, your order, or our products, please contact us.
Klew Wellness Inc.
North Carolina, United States
Email: hello@klewwellness.com
Website: klewwellness.com/